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ION RMA Support

Who Pays for Shipping for Warranty Unit

Last Updated: Jan 24, 2018 04:11PM PST
SHIPPING WARRANTY UNIT FOR REPAIR:
The customer pays freight-in; freight-out (GROUND) is paid by
One Stop Systems.  Expedited shipping charges to be paid by the Customer. Products / goods being returned during the Warranty Period, we will repair or replace the product's, in our sole discretion. Evidence of tampering and/or disassembly of the unit chassis, damages as a result of natural elements, misuse, abuse, or any attempt made by third party not authorized by us, has not been operated within the conditions required by specifications voids the warranty.

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