Product: PCIe-to-PCI expansion unit
Operating System: Windows7
Application: ProTools HD
PC Computer hangs on boot with more than 2 ProTools HD cards that are installed in the chassis.
*With two protools Cards, computer boots up fine.
*Works with the old G5 using the same chassis, host card and all protools Cards, except when using with this new PC computer running Windows7.
For troubleshooting do the following:
1. Add a simple PCI card such as Ethernet card in the Magma chassis along with two ProTools cards installed, see if the computer would boot up fine.
2. Update / Tweak the Bios
3. Use different motherboard
4. Try reinstalling the OS, see if it would behave or exhibit the same problem.
Customer was able to fix the problem by tweaking the BIOS, see actual feedback from customer:
.......We spoke earlier today on the phone about my expansion chassis only booting with 2 PT HD cards. Well I got to thinking. You mentioned that the issue might be with BIOS PCI resource addressing. So I disable the onboard E-SATA controller. BINGO!!!! HD3 is now up and running........