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How to troubleshoot EB4-1U-X8: Unable to detect the Magma EB4-1U-X8

Last Updated: Oct 21, 2016 04:38PM PDT
Computer: Server Type
Operating System: Windows, Sun, Mac and etc
Magma: EB4-1U-X8
 
Problem:
Unable to detect the Magma EB4-1U-X8
The Magma host card is only detected in the 8 lane slot and it generates the fault messages.  When using the 4 lane slot the card and the Magma box is completely invisible, its not detected during power up and not shown with the "prtconf" or "prtdiag" commands and in Windows Device Manager.


 
 
* remove any PCIe cards from EB4-1U. 
This should give us more info as to what is going on. 
*Check if  the IPASS LEDs on.
The LED close to silkscreen LI should be constantly ON and the one just below AI should be randomly blinking.

 

 

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