https://onestopsystems.desk.com/customer/portal/theme_attachments/14565?cb=1504806461895?width=699&height=129&xn_auth=no&type=x-png?width=699&height=129&xn_auth=no&type=x-png
Welcome, Guest Login

ION KB-Support

Collecting a Service Report (Command LIne)

Last Updated: Mar 12, 2018 03:57PM PDT
Collecting a Service Report (Command LIne)

Connect to the ION with an SSH connection. Login with admin/password. Run the following command at the admin prompt:
admin@ion/> log:servicereport -–detailed --all
Note: This will save out the service logs to /home/admin


Run the SSH:SFTP command to copy the file directly to my SanDisk SFTP server and correct the file name as needed. External Internet connection required. Example:

admin@ion/> ssh:sftp --user username --host sftp.sandisk.com --password PASSWORD put
/home/admin/bugreport_2016-xx-xx.zip

Contact Us

  • Email Us
  • One Stop Systems

    Call Us @ 760-466-1677

    Support Resources

      Manuals
      Software
      Troubleshooting
      Videos
desk@onestopsystems.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=17399